Wednesday, March 19, 2008

Used Billing Software

One of the best ways to save money on our purchases is to tap the 'used' market, which means buying second-hand items. This is because doing so can provide access to some of the best deals and the lowest prices for quality goods. However, people who tap the second-hand market are not only given access to lower prices on products like appliances and clothes. Nowadays, people looking for a good price on software can also tap the used market. This is especially true for billing software because as companies expand, the billing software that they use needs to be replaced to accommodate the expansion, meaning that they have to replace their existing software. However, getting used software requires that you take the necessary steps to ensure that you are getting good quality software for your money.

Tips on buying used software

To get good quality used billing software, there are a number of steps that you can take to help you. They usually involve employing the same amount of meticulousness, if not a little more compared to when you buy brand new software. One of these steps is to read the customer reviews of the software you are considering because knowing what people think of the software can give you an idea on whether the software fits your requirements. Another step includes making sure that the software you are buying is compatible with your computer, which is very important for billing software because of the specific system requirements that it has.

More importantly, you should also make sure that you are buying from a reputable seller, by making sure you are getting the original version of the software and not copies. Other steps you can take include making sure that you are able to get the manuals that come with the software and asking for a warranty and return guarantee from the seller.

Nowadays, people looking for a good price for billing software can access the second-hand market. Individuals and companies that have replaced their old software sometimes opt to sell their old software to those who may find a use for them. However, buying used software also requires the same amount of meticulousness that people employ when they buy brand new services to ensure that they get good quality software and a good value for their money.

Billing Software provides detailed information on Billing Software, VoIP Billing Software, Chiropractic Billing Software, Free Billing Software and more. Billing Software is affiliated with HIPAA Complaint Medical Billing Software.

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Tuesday, March 11, 2008

Count the Ways Medical Billing Software Helps You Save

Wouldn't you want the newest billing software that meets all the needs of your business? Your clients will be more satisfied with the service you give them. Your staff will stay on top of details and be more efficient. You will be able to manage your practices with less worries and stress. Medical billing software is the easy, simple solution that will help you treat your patients right, make life on your staff less complicated, and help you stay in control of your business.

Now let's count the ways medical billing software can help save you time and money.

1. Easy-to-use and maintain

2. Efficient and accurate in data entry process

3. Customizable to your office

4. Can work efficiently and effectively with multiple clinics

5. Doctors can schedule and manage patients from their office

6. Entry screens are easy to handle

7. Save on data entry time

8. Costs less than old software

9. User friendly

10. New employees will learn how to use it quickly

11. Tracking reports are ever changing to fit practices needs

12. Stay connected and updated with all your offices

13. Work anywhere with an Internet connection

14. It's secure--HIPPA-compliant servers back it up 24x7

15. Technical Remote Service always available for your needs

16. Tier 1 data center facility ensures system upkeep

17. Reduce IT costs across the board--no extra servers, log-ins, or installations needed

18. Synchronize data

19. Pay-as-you-go--upgrade or keep it simple depending on your practice needs

20. Updates installed often (usually weekly) and major upgrades as you go along

21. Guided setup makes it easy on staff and you for use

22. Professionals train staff and offer continuous help

23. Organize and retrieve client folders without hassle

24. Multiple locations can work on the same real-time data all day

25. Reports are always up-to-date no matter where you are

26. Can archive, download and run reports day or night

27. System speed is quick

28. Pre-configured defaults

29. Have option for patient and appointment data imports

30. It's web-based and easier to handle for your office than the old software

What do all of these mean for you? They mean better accuracy, more efficiency, and greater benefits for all involved. Not only will you save in time and money, but you will also reduce the amount of stress dealing with outdated software that doesn't meet your needs. Medical billing software meets and takes care of your clients' needs, your staff needs, and your needs. It will change the way you manage and keep up on all your office affairs for the greater good.

Jordan Bartlett is a client account specialist with 10x Marketing - More Visitors. More Buyers. More Revenue. For more information about medical billing software please visit AdvancedMD

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Monday, March 10, 2008

Meeting Medicaid Billing Needs with Sensitive Medical Billing Software

Medicaid Billing

Medicaid billing (similar to http://www.advancedmd.com/features/medicare-billing.asp medicare billing)requires medical billing software that is versatile and sensitive enough to work with Medicaid. Medicaid is state subsidization of medical expenses paid on behalf of qualified low-income individuals or families. Though requirements differ in each state, the payment is made directly to the medical practice or service provider.

In establishing medical billing solutions within a medical office, software is generally purchased to manage, track, and control billing information. Medicaid billing is handled differently than most medical billing. Since most medical billing is paid directly by the client or by the clients insurance company, most medical billing software is set up for traditional billing to the client or the clients insurance company. But Medicaid billing is paid through state government operations and requires software that is sensitive to Medicaid billing.

Medicaid Billing Need

In 1985, over 30 million Americans were enrolled in Medicaid. In 2003, less than 20 years later, the American population enrolled in Medicaid climbed to over 40 million. Clearly, with technological advances since 1985, medical billing software should be sensitive to the growing need for Medicaid billing allowances.

In understanding the nature of the need for Medicaid billing allowances in medical billing software, it is helpful to understand the Medicaid enrollment trends. Though low-income families may apply for enrollment in Medicaid, these young to middle-aged families do not make up much, if any, of the Medicaid population.

In 1999, over 38 million Americans were enrolled in Medicaid. About 33 million of those enrolled in Medicaid were the elderly, while the other 5 million consisted of disabled individuals. In 2003, the trend remains similar. Of the over 40 million individuals enrolled, over 34 million consisted of the elderly, while slightly fewer than 6 million individuals were disabled.

The point is that, in general, those enrolled in Medicaid (statistically the elderly and disabled) also require more medical care than other low-income families or individuals. That means that if a medical service provider is unable to react to Medicaid billing needs, then that medical service provider will be unable to assist not only the large demographic of Medicaid-enrolled individuals but also many elderly and disabled-two of the most medically-needy demographics.

Benefits of Medicaid Billing Sensitive Software

Millions of Medicaid-enrolled individuals are seeking medical service providers who are able to meet with the Medicaid billing needs of the state government and of Medicaid individuals.

Fortunately, with advances in technology, Medicaid billing sensitive software is available to answer the needs of the increasing Medicaid-enrolled population, many of whom are in regular need of medical attention.



About the author:
Joe Miller is an author of informational articles and online advertisements on business, technology, and health. Information on Medicaid billing is available at AdvancedMD.com.

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Wednesday, February 6, 2008

7 Steps To NPI For HIPAA-Compliant Electronic Medical Billing Software And Service

The Administrative Simplification provisions of the Health Insurance Portability and Accountability Act of 1996 (HIPAA) mandated the adoption of standard unique identifiers for health care providers, as well as the adoption of standard unique identifiers for health plans. They become mandatory on May 23, 2007.

The purpose of these provisions is to improve the efficiency and effectiveness of the electronic transmission of health information. The Centers for Medicare & Medicaid Services (CMS) has developed the National Plan and Provider Enumeration System (NPPES) to assign these unique identifiers.

CMS has contracted with Fox Systems, Inc. to serve as the NPI Enumerator. The NPI Enumerator is responsible for dealing with health plans and providers on issues relating to unique identification.

HCFA Timetable

Changes in the HCFA 1500 form to accommodate the NPI number took place January 1, 2007. Until March 30, 2007, using NPI number on the HCFA form is optional but as of April 2, 2007, using NPI becomes mandatory.

Getting an NPI is free - Not Having One Can Be Costly: If you delay applying for your NPI, you risk your cash flow.

 

  1. Enumerate: Enumeration is mandatory for both individual providers and organizations and subparts. When applying for your NPI, CMS urges you to include your legacy identifiers, not only for Medicare but for all payors. If reporting a Medicaid number, include the associated State name. This information is critical for payors in the development of crosswalks to aid in the transition to the NPI.
  2. Update: Make sure to upgrade your software, HIPAA Transactions, CMS1500, UB04, and/or Dental claim form changes.
  3. Communicate: Notify your payers once you have obtained your NPI number. As outlined in the Federal Regulation (The Health Insurance Portability and Accountability Act of 1996 (HIPAA)) you must also share your NPI with other providers, health plans, clearinghouses, and any entity that may need it for billing purposes -- including designation of ordering or referring physician.
  4. Collaborate: Check the readiness of your payment partners (such as health plans, TPAs, clearinghouses, etc...)? Not all payers are ready to accept the NPI number at this time. Use both your existing (legacy) number and the NPI number when submitting electronic claims.
  5. Test: Test transactions well before the deadline. Make sure to test HIPAA Transactions, e.g., 837 Claims, 835 Remittance Advice, and, if you submit paper claims, verify that the data is printed in the correct fields. The new HCFA form has new fields for identifier numbers on lines 17b, 32a and 33a.
  6. Educate: Focus on staff working on insurance verification of eligibility and claim denial or underpayment follow up.
  7. Implement: Once you obtain your NPI, it might take about 120 days to do the remaining work to use it. This includes working on your internal billing systems, coordinating with billing services, vendors, and clearinghouses, testing with payers.

    Yuval Lirov, PhD, author of Practicing Profitability - Network Effect for Revenue Cycle Control in Healthcare Clinic and Chiropractic Office: Scheduling, SOAP Notes, Care Plans, Coding, Billing, Collections, and Audit Risk (Affinity Billing) and Mission Critical Systems Management (Prentice Hall), inventor of patents in Artificial Intelligence and Computer Security, and CEO of Vericle.net - Distributed Billing and Practice Management Technologies. Yuval invites you to register to the next webinar on audit risk at BillingPrecision.com

     

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Wednesday, January 30, 2008

Electronic Straight Through Billing Service and Software Methodology for Medical Practice

Medical billing complexity and massive volumes of daily claims render manual claims processes incapable of protecting both the provider and the payer from underpayments, overpayments, and billing compliance violations. Straight Through Billing addresses complexity and volume processing problems by automating the majority of the claim flow and focusing the billing follow-up specialists to exceptions only. A Straight Through Billing process flags problems, routes them for follow up, and enables online correction and resubmission. Straight Through Billing methodology implements billing service transparency and focuses management on strategic process improvement opportunities.

Straight Through Billing (STB) integrates billing process within the practice management workflow, automates vast majority of transactions, focuses manual labor on exceptions, and establishes a process for continuous improvement.

First, integrated practice management and billing workflow connects patient scheduling, medical record management, and billing into a single flow. Every participant of the practice management workflow receives a unified and coherent picture of practice workload, patient and provider location, resource availability, and cash flow.

Next, transaction automation streamlines and expedites billing process by automating claim validation, payer message reconciliation, and billing workflow management:

 

  • Automated claim validation eliminates errors downstream and reduces processing time because it flags errors before submitting the claim to payer.
  • Automated claim-message reconciliation eliminates costly search for the original claim and standardizes message communication, further eliminating the need to decipher the (often cryptic) payer's message.
  • Billing workflow management drives the followup discipline required for resolution of claim denial and underpayment incidents and establishes high degree of process transparency for all billing process participants, resulting in full and timely payments.

 

Third, focusing manual labor to exceptions requires timely exception identification, routing to followup personnel, online error correction, and rigorous followup tracking. Again, process transparency, as implemented in vericle-like systems, enables tracking exception followup.

Finally, a process for continuous improvement requires continuous observability of every process attribute and a modification methodology for both automated claim processing and manual exception followup tracking.

STB implements billing transparency by design because billing transparency is an integral attribute of every component of STB process.

Straight Through Billing Architecture

Straight Through Billing systems architecture mirrors the architecture of general Straight Through Processing (STP) systems developed for the financial services industry. Such systems require effective workflow management, knowledge base validation system, connectivity to all process participants, including on-line data reconciliation, and tracking of problem resolution. Therefore, a typical vericle-like STB system has a three-tier architecture:

 

  • Back-end processing engine designed for high-volume transaction processing environment
  • Middle-tier uses Java Servlet technology
  • Front-end is an HTML-JavaScript zero-footprint client

 

An STB system (e.g., Vericle) following the methodology outlined above implements rich functionality, which allows automated

 

  • Computer aided preferential patient scheduling
  • Integrated electronic medical records
  • On-line computer aided coding
  • Real-time claim validation and patient eligibility testing
  • Electronic claim submission
  • Payment posting, reconciliation, and verification of meeting contractual obligations
  • Monitoring of audit risk and billing compliance
  • Tracking of denial appeal process

 

Quantitative STB Management

STB methodology allows for quantitative management as the likelihood of failure of the entire process can be estimated as the product of such items for each individual workflow steps. A vericle-like STB system tracks the percent of clean claims (claims paid without any manual intervention in full and within the allocated timeframe) and focuses the management on those process aspects that yield the greatest potential improvement. Thus STB methodology focuses on exceptions both at tactical and strategic management levels.

Yuval Lirov, PhD, author of Practicing Profitability - Network Effect for Revenue Cycle Control in Healthcare Clinic and Chiropractic Office: Scheduling, SOAP Care Plans, Coding, Billing, Collections, and Audit Risk (Affinity Billing) and Mission Critical Systems Management (Prentice Hall), inventor of patents in Artificial Intelligence and Computer Security, and CEO of Vericle.net - Distributed Billing and Practice Management Technologies. Yuval invites you to register to the next webinar on audit risk at BillingPrecision.com

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Tuesday, January 22, 2008

Top 5 Strategies to Improve OTC Payment Performance With Electronic Medical Billing Software

For many practices, the proportion of over-the-counter (OTC) payments has recently grown from an average of 15% to as high as 75% of total payments. Systematic OTC collections, including measurable process that emphasizes upfront collections, often yield double-digit billing performance improvement. Most importantly, a disciplined and transparent collections process improves provider-patient communications, while early payment collections are also quicker and easier. Better communications and happier patients mean better health and more profitable practice.

OTC payments include copays, fees for non-covered elective services or retail products, and any outstanding balances. Successful collections of OTC payments require measurable collections process, specialized information technology infrastructure, adequate personnel training, and discipline.

OTC payment collection performance and costs greatly depend on elapsed time between service and payment. Collections performance dependence on collections timing stems from the dynamic nature of price-value relation: initially, perception of value received is high in the patient's mind. Similarly, correlation between value and price is also high. However, OTC payment collections grows more difficult in step with fading memory of service benefit.

Systematic measurement of OTC payment quality is critical for its performance improvement. Vericle's OTC payment quality metrics include the percent of accounts receivable beyond 120 days and the time spent on collecting on old account balances. While the national average of the first metric hovers around 18%, some practices have accumulated as much as 50% of their accounts receivable beyond 120 days. The second metric measures the front-office collections efficiency and it too varies widely between few hours per month to double digit hours per week spent by front office personnel chasing unpaid OTC invoices.

According to Vericle experience, the following systematic and measurable payment collections process leverages electronic medical billing software and establishes the discipline required for double-digit billing collections improvement:

 

  1. Publish your payment collections policy and standard responses to typical patient's objections.

     

     

  2. Clarify patient statement generated by your electronic medical billing software:
    1. Make outstanding balance easily identifiable.
    2. Add specific statement about the time period expected for balance payment (typically upon service or product delivery).
    3. Include phone number to call for patient questions.

     

     

  3. Use electronic medical billing software to
    1. Test patient's eligibility and coverage. The results of such a test define patient's copay prior to her arrival to the clinic.
    2. Generate front office alerts about impending patient visit with unpaid OTC balance.

     

     

  4. Train clinic physicians to direct patients to front-office staff to review financial statements.

     

     

  5. Train your front office to collect OTC payments:
    1. Hold your front office staff accountable by setting up specific and personal collection goals.
    2. Use electronic medical billing software to track individual front staff collections performance.
    3. Establish personal awards for accomplishing collections goals and periodically review personal collections performance.
    4. Train your office staff to receive electronic medical billing software alerts.
    5. Develop a payment collections script and rehearse it with front office staff to improve front-office staff-patient communications.

 

Successful OTC payment collections help patient relationship management and improve practice profitability. They require measurable collections process, specialized information technology infrastructure, and adequate personnel training and discipline.

Yuval Lirov, PhD, author of "Practicing Profitability - Network Effect for Revenue Cycle Control in Healthcare Clinic and Chiropractic Office: Scheduling, SOAP Notes, Care Plans, Coding, Billing, Collections, and Audit Risk" (Affinity Billing) and "Mission Critical Systems Management" (Prentice Hall), inventor of patents in Artificial Intelligence and Computer Security, and CEO of Vericle.net - Distributed Billing and Practice Management Technologies. Yuval invites you to register to the next webinar on audit risk at BillingPrecision.com.

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Friday, January 18, 2008

Electronic Medical Billing Dashboard Software - 9 Performance Indicators For Service Outsourcing

Arcane terminology and complex rules for payer- and time-dependent claim validity and pricing interpretation plague medical billing industry, resulting in massive payments of invalid or ineligible claims and denials of error-free claims. The amount and complexity of billing information make it very difficult for the doctor to maintain compliance and identify and resolve errors and underpayments.

"With integrated Billing Transparency, I see for myself how Vericle leverages every opportunity to expedite payments of healthcare insurance claims in a continuous 24 x 7 effort. It has enabled 27% revenue gain over past billing process," says Doug Cassel, M.D., Director of Interventional Radiology at Hoag Memorial Hospital in Newport Beach, California.

Greater visibility of internal process activities promotes teamwork, increases client satisfaction, and assists in process streamlining. Billing service transparency allows participants of the billing process to expedite error identification and resolution, resulting in reduced over- and under-payments and improved regulatory compliance.

1. Billing Dashboard as Main Transparency Mechanism

Selection of meaningful and intuitive indicators for billing process performance is a mission-critical stage in the process of creating a useful transparency mechanism. A dashboard presenting such most meaningful data must be easy to find and simple for interpretation. Cumulative experience of hundreds of doctors using Vericle-like billing technologies, has shown that a dashboard containing nine specific indicators expedite the development of intuitive and powerful transparency mechanisms:

 

  1. Month-to-date collections

     

     

  2. Total failed or denied claims

     

     

  3. Aggregate failed or denied claims in follow-up queue

     

     

  4. Dollar Accounts Receivable (AR) below 30 days,

     

     

  5. $ AR in ( 30, 120] days

     

     

  6. $ AR > 120 days

     

     

  7. Percent Accounts Receivable (AR) below 30 days,

     

     

  8. % AR in ( 30, 120] days,

     

     

  9. % AR > 120 days

     

     

 

Note that national average of percent accounts receivable above 120 days hovers around 18%. Therefore, a well-performing outsourced billing service must deliver % AR > 120 days significantly below 18%. Specifically, to justify its fees, an outsourced billing service must measure its AR > 120 days anywhere around 5%.

2. Drill-down Functionality, Reporting, and Transparency

Advanced dashboard allows drill-down for more detail directly by pointing and clicking the cursor at the dashboard. At the minimum, the following features must be available:

 

     

     

  • Operational Report shows total claims and $ amounts submitted, paid, adjusted, written off, and failed. It allows breakdown by CPT code, payer, referral, or a combination of such dimensions.

     

     

     

  • Denials Report shows the list of denied claims and a log of followup actions. By sorting it by amount paid, you can tell the smallest payment the billing service will fight for.

     

     

     

  • Compliance Report shows the potential for post-payment audit and itemizes compliance violations.

     

     

 

These reports allow multiple dimensions for data presentation, by single parameter, such as, payer, CPT code, provider, or referring physician, or by more complex parameter combinations, such as pairs of payer-CPT code, provider-CPT code, or referring physician-CPT code.

3. Complexity Considerations

Note that even a small single-provider practice working with 20 CPT codes and 20 payers, has 400 (20x20) payer-CPT code pairs. Therefore, an on-line report comparing month-to-date collections between current and previous years requires powerful database query capability. Moreover, automation of such queries like "find the worst performing payer for the best performing CPT code" requires OLAP technology.

4. Summary

Billing Transparency is a necessary feature of a modern and accountable billing service. Billing Transparency allows the practice owner to know both the big picture and minute detail of billing process. To be able to observe every step of the billing process on a continuous 24 x 7 basis, reporting must be available using a secure HIPAA compliant connection over the Internet. While traditional services delivered monthly paper reports, modern technology allows the delivery of continuously updated and meaningful billing performance data.

Yuval Lirov, PhD, author of "Practicing Profitability - Network Effect for Revenue Cycle Control in Healthcare Clinic and Chiropractic Office: Scheduling, SOAP Notes, Care Plans, Coding, Billing, Collections, and Audit Risk" (Affinity Billing) and "Mission Critical Systems Management" (Prentice Hall), inventor of patents in Artificial Intelligence and Computer Security, and CEO of Vericle.net - Distributed Billing and Practice Management Technologies. Yuval invites you to register to the next webinar on audit risk at BillingPrecision.com.

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Sunday, December 9, 2007

User Friendly Medical Billing Software

Medical billing software is easier to use today than ever before. Innovations in the technology of medical billing software have created a new touchstone of digital accuracy. Once a complicated text-based interface filled with awkward textual fragments, today's electronic medical billing suites are slick, undemanding, and intuitive, finally generating documents your patients can easily understand.

No more complicated invoices in the mail. Now easy medical billing software offers complete billing summaries. All you need to get there is the aid of a medical billing program that includes software that tracks claims management, patient billing, insurance, and scheduling in a single package. Easy medical billing software can create a seamless workspace in which everything from electronic medical records to healthcare forms is integrated and simple to use. Now you can find opportunities that allow you to effortlessly configure software yourself. Some other important features worth noting are; easy access to the latest forms and guidelines, a step-by-step process that will prompt you through the programs many functions, and an automatic bill printing feature, that will reliably generate the correct documents.

Many easy medical billing software packages are now designed like the paper scheduling and hard copy claims processing with which you are familiar. This software model makes learning fast and easy, even for first-time users. When investigating the different possibilities of medical billing software, it is a good idea to verify that the system was designed for the safe and secure back up of data and is HIPAA compliant, and whether the software is easy enough for a computer novice and will, at the same time, meet the needs of a busy medical practice.

Easy medical billing software has now evolved to a place where any staff member of your practice can use it. The simpler programs are usually available in most places where medical billing software is sold. When your office works efficiently, it always translates into better care for your patients. So get on board with the right easy medical billing program and see how simple that paperwork can be.

Medical Billing Software Info provides comprehensive information about medical insurance billing software, HIPAA compliant medical billing software, easy and free medical billing software, and medical billing software prices and reviews. Medical Billing Software Info is the sister site of Medical Billing Web.

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